Philadelphia Airport, January 3rd 2006. It was like half the population of the continental US had congregated at Gate 25 of Terminal C to get on one of the 3 delayed flights going out of there.

The atmosphere inside was tropical, caused by the heated tempers of the people trying desperately to get on the next flight to DC, Albany or wherever. Outside it was baltic – no surprise there – it is the US in the winter, after all.

Four hours after the original scheduled departure I eventually managed to get on my flight, but had to admit to feeling sorry for the flight crew. You know that you are welcoming aboard 300 irate people who just want to get to their final destination. That’s a tough job.

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